# Unlock Your Career: TIKI Karawang is Hiring a Customer Service Representative
Are you passionate about helping others and ready to take the next step in your professional journey? PT Citra Van Titipan Kilat (TIKI), one of Indonesia's most trusted logistics and courier pioneers since 1970, is opening its doors for talented individuals. With a massive nationwide network spanning major cities, thousands of outlets, and a dedicated workforce, TIKI continues to set the standard for reliable delivery services.
If you live in Karawang and possess a drive for excellence, this could be the ideal opportunity to build a rewarding career with a household brand.
## Job Overview: Customer Service Role at TIKI
As the frontline of our organization, the Customer Service representative plays a pivotal role in maintaining our reputation for outstanding service quality. You will act as the primary bridge between our clients and our operational network, ensuring every inquiry is met with professionalism and care.
Core Responsibilities
* Client Relations: Maintain an upbeat, empathetic, and professional demeanor during every customer interaction.
* Problem Solving: Efficiently receive, process, and resolve customer complaints and inquiries.
* Product Expertise: Develop a comprehensive understanding of TIKI’s shipping solutions to accurately guide clients.
* Support Delivery: Drive customer satisfaction by offering proactive, high-standard support across all communication channels.
## Candidate Qualifications and Requirements
To ensure a seamless fit for this dynamic environment, applicants must meet the following criteria:
* Gender: Female.
* Age: Between 18 and 25 years old.
* Location: Must currently reside in Karawang.
* Education: Minimum high school diploma (SMA/SMK or equivalent).
* Technical Skills: Basic computer literacy and familiarity with standard office tools.
* Soft Skills: Highly communicative, proactive, and service-oriented.
## How to Apply for the TIKI Karawang Opening
Ready to join a legacy of excellence and shape the future of logistics? Send your comprehensive CV and application letter today.
* Destination Email: `[email protected]`
Email Subject Format: `[YourFullName] _ Customer Service` (Example: SitiAisyah_Customer Service*)
Important Recruitment Notice
PT TIKI Karawang Utama enforces a strict zero-fee policy throughout our entire hiring process. The recruitment procedure is 100% free of charge. Please remain vigilant against potential scams or fraudulent entities falsely claiming to represent our company.