# Leading Survey Solutions: Technical Support Engineer (Electronics) Career Opportunity
With over 25 years of operational excellence, PT Hidronav Tehnikatama has established itself as a cornerstone of the surveying industry in Indonesia. Our dedicated team of more than 40 professionals delivers comprehensive surveying expertise across land, marine, geophysical, oceanographic, hydrographic, and aerial sectors. Headquartered in Jakarta with a strategic presence in Balikpapan, we are committed to scaling our geographical footprint to better serve clients nationwide.
Beyond our service capabilities, we are the authorized distributor for world-class instrumentation and software brands, including Trimble, Norbit, YellowScan, Wingtra, Sonardyne, Innomar, Campbell Scientific, Valeport, RTsys, and OceanAlpha. We are currently seeking a skilled Technical Support Engineer (Electronics) to join our team and help drive innovation in survey, mapping, GIS, and construction technology.
## Core Responsibilities
The Technical Support Engineer plays a pivotal role in maintaining our technological edge and ensuring our clients receive top-tier service. Key duties include:
* System Maintenance: Perform expert-level service, repairs, and preventative maintenance on advanced surveying and monitoring hardware.
* Customer Support: Provide high-level technical assistance and guidance to clients to ensure their operational success.
* Documentation: Meticulously document troubleshooting processes and maintain accurate inventory management systems.
* Strategic Growth: Stay at the forefront of emerging technology trends to recommend and implement technical improvements.
* Interdisciplinary Collaboration: Work closely with other internal divisions to provide a seamless, high-quality client experience.
## Candidate Qualifications
We are looking for a proactive professional with a strong technical background and a passion for precision engineering. The ideal candidate will possess:
1. Educational Background: A Bachelor’s degree in Electrical Engineering is strictly required.
2. Experience: While we prefer at least two years of relevant field experience, motivated fresh graduates with strong foundational knowledge are highly encouraged to apply.
3. Technical Aptitude: Previous experience troubleshooting surveying or monitoring instrumentation is a distinct advantage.
4. Problem-Solving Skills: You must demonstrate strong analytical abilities, a hunger for continuous learning, and a customer-centric mindset.
5. Professional Autonomy: The ability to work efficiently with minimal supervision is essential.
6. Mobility: Candidates must demonstrate a willingness to travel as required by project demands and service calls.
## Why Join PT Hidronav Tehnikatama?
At PT Hidronav Tehnikatama, we do not just sell products; we provide end-to-end solutions that drive efficiency and effectiveness in mapping and construction. By joining our team, you will work with industry-leading global technology and contribute to projects that shape Indonesia’s infrastructure. We invite qualified candidates to submit their applications and embark on a rewarding career where technical expertise meets real-world impact.